Inquiry

● We will only respond to inquiries during our normal business hours.

●We will not respond to comments or emails related to marketing or sales, including unsolicited promotional messages or inquiries disguised as customer communications.

●We kindly ask you to read the 'Frequently Asked Questions' page and full item descriptions before contacting us. Many common questions are already answered there.

● We appreciate it if you could use the messaging app for communication, as it makes conversations much smoother and faster.
(Please refer to the screenshot below. The chat can only be initiated from your side.)

● The inquiry form below or LINE (for customers in Japan) can also be used to contact us.

LINE Official Account
https://page.line.me/526pekeh